How do I install Adobe Creative Cloud on my Concordia device?

All Full-Time Concordia employees have access to the Adobe Creative Cloud software suite. If you would like to access Adobe Creative Cloud you will need to send an email to helpdesk@cune.edu and request that an adobe account be created for you. Once the account is created you will need to follow the steps below to complete your account setup.

1. Once your account is created you will receive two emails. Open the email from Adobe Systems Incorporated and click on the ‘Complete Profile’ link.

 

2. On the ‘Complete your account’ page fill in your first and last name, set your password, and select your country. Your password should NOT be the same as your Concordia login password. Once everything is filled in select ‘Complete your account’.

 

3. Go back to your email and open the email from Adobe Creative Cloud. It should inform you that you now have access to the All Apps plan. Click on the ‘install an app yourself’ link.

 

4. On the adobe page that opens select ‘Download your first purchased app’, then click on ‘Creative Cloud apps Catalog’.

 

5. Scroll down to ‘Creative Cloud’ and select ‘Download’. If you are already signed in skip to step 8.

 

6. Click ‘Sign In’.

 

7. Enter your email address and your adobe password. Once you enter your email address you should notice the page change slightly and say ‘Enterprise ID’ instead of ‘Adobe ID’ this is what we want. Once entered click ‘Sign In with an Enterprise ID’.

 

8. Answer the three questions via the drop down menus. Question 3 should be ‘Myself only’, next click ‘Continue’.

 

9. The installer should begin to download automatically. Once it has finished downloading run the installer.

 

10. When asked to enter an ‘admin username and password’ enter your local admin credentials.

Username: .\localadmin

Password: your localadmin password

 

11. If you are then asked to enter your ‘network credentials’, enter your standard Concordia username and password.

 

12. Once the setup completes the Creative Cloud App should launch, enter your email address and your adobe password. Once you enter your email address you should notice the page change slightly and say ‘Enterprise ID’ instead of ‘Adobe ID’ this is what we want. Once entered click ‘Sign In with an Enterprise ID’.

 

13. Now that you are logged in, select the ‘Apps’ tab at the top of the window and you should see a list of all adobe applications. To install an application simply select the ‘Install’ button next to any application you want to use. The application will download and install automatically in the background.

 

14. Once your application is downloaded you can either select ‘Open’ in the Creative Cloud App or run the application from the start menu.

 

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