Email headers contain a bunch of technical information that tell us more about an email and where it came from. Occassionally we as people to send us the email headers to help us troubleshoot email problems or to help determine if a message is legitimate or if it’s spam.
To find the email message headers using Outlook 2010 follow the steps below:
1) Open the message by double clicking on it in Outlook.
2) Select the File tab near the top of the screen.
3) From the file tab select Properties to open the messages properties page.
4) Near the bottom of the message properties page is a box titled Internet Headers. Copy the entire contents of that box.
5) Paste those headers in a reply to this message.
To find the email message headers using webmail follow the steps below:
1) Using webmail, open the email by double clicking it.
2) Near the top of the screen you should see a row of icons, one of which looks like an open envelope with a piece of paper in front of it. That icon is titled Message Details. Click it to view the message details.
3) From the window that appears, copy the entire contents of the Internet Mail Headers box (note you have to scroll down to get the entire contents).
4) Paste those headers in a reply to this message.
If you’re getting to your email some other way, let us know and we’ll try to send specific instructions.