What if I forgot or don’t have a password?

In accordance with university policy and federal requirements, we are unable to provide a password through email or over the phone. No one can tell you your password, because passwords are stored encrypted. Do not send your password in email.

Choose one of the 3 options below to reset your password. See also What if I am locked out of my account?

1. On Campus – If you are on the Seward, Nebraska campus, stop by Computing Services in Science 213 with your Concordia University photo ID, and we will be happy to reset your password.


2. Secure Access Code – Log into account management with your secure access code. It is the 12-character code you were given when you applied online or that you see when logging into account management.

Click to view the steps
A. Visit the CUNE Accounts website at cuneaccounts.cune.edu
Accounts1B. Click the link for “I don’t have a password. What next?”
Accounts2C. Enter your secure access code and click Login

3. Verification Code – Request a verification code online and login in seconds. If a verification code is not possible,  you may request a secure access code through regular mail.

Click to view the steps
A. Visit the CUNE Accounts website at cuneaccounts.cune.edu
Accounts1B. Click the link for “I don’t have a password. What next?”
Accounts3C. Click the link for “I don’t have a secure access code, either.”
Accounts4D. Enter information to identify your account (see What is my username?) and click Lookup
Accounts5F. If you previously provided notification telephone numbers, click Text or Call to receive a verification code. This option will not work with international numbers.
Accounts7G. After it is received, enter the verification code and click Verify
Accounts6H. If you have not provided notification telephone numbers, you may enter the primary mailing address you have given Concordia University and click the button for “Request Code” to receive a secure access code through regular mail

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