Why won’t Paper Cut pop up (Win 10)?

The following steps are for Windows 10 users. If the Paper Cut account selection dialog box is not showing up or is taking a long time to pop up when you print a document to the Toshiba copiers or FindMe printers follow the steps below:

1. Open the Start menu and select the Settings gear.    
2. Once the Settings window is open select ‘Devices’.
3. Select ‘Printers & Scanners’ on the left.
4. Select any printer that is a ‘FindMe’ printer OR is has ‘mfd’ in the name, then select ‘Manage’.
5. On the manage page select ‘Printing Preferences’.
6. In the preferences window select the ‘Others’ tab, then uncheck the ‘SNMP Communication’ box.
7. Click ‘OK’ then repeat steps 4-7 with any other ‘FindMe’ or ‘mfd’ you have in your list.  

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