Occasionally a website's cookie may cause unexpected results for your website. Perhaps the log in isn't working or the page doesn't load correctly. In these situations, it's easy to clear these cookies from a particular website instead of clearing them for all your websites.


The screenshots below are from Chrome, but Firefox and Microsoft Edge have the same function in a similar place. The differences in screenshots between a Mac and Windows operating system are also minimal and have been used interchangeably.


To clear a website's cookie(s)

 

  1. Locate the address bar in Chrome
  2. On the left side of this field an icon will appear, typically a padlock icon
  3. Click on this icon and a menu will appear

    Graphical user interface, text, application, chat or text message

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  4. Select Cookies from the list and a pop-up window will open
  5. Click the trash can icon next to the sites you want to delete cookies from (removing all cookies is recommended)


  6. Click Done to close the pop-up
  7. (Windows) Close all open Chrome windows
  8. (Mac) Select the Chrome menu on the top of your screen
  9. (Mac) Choose Quit Google Chrome
     
     
    Graphical user interface, text, application, chat or text message

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  10. Once your browser is completely closed, relaunch the website to see if the situation improves