Accounts

For account problems

User Account Basics
CUNE usernames follow the format firstname.lastname. You will use this to log into the portal, Blackboard, and other services. Your CUNE student email is of...
Wed, Nov 10, 2021 2:56 PM
How do I find my J number (ID number)?
Students and employees of Concordia University are each assigned a unique identifier, commonly known as the “J” number. It is the letter J, followed b...
Thu, May 26, 2022 11:17 AM
What can I do if I am locked out of my account?
Faculty/Staff note: If you're trying to sign in to your CUNE account and are unable to, your password may have expired. See the article Need to reset yo...
Fri, Apr 30, 2021 3:04 PM
How do I set up MFA for my Office 365 account?
To better secure your account, we require all employees to use Multi-Factor Authentication (MFA) for their CUNE Microsoft account. We highly recommend you s...
Fri, May 28, 2021 10:25 AM
How long may I use my cune.org email and WordPress accounts?
Students may continue to use their cune.org email account and WordPress account after graduation. This helps you to stay in touch with family and friends as...
Thu, Jun 24, 2021 1:29 PM
Why does the cune.org email link go to my Gmail/work email page?
cune.org email is hosted by Google but managed by Concordia University. Some people have an individual Gmail account (e.g., first.last@gmail.com), and other...
Fri, Apr 30, 2021 3:06 PM
May I change the name used for my email address?
Yes, within certain guidelines, such as your legal name has changed (e.g., marriage, adoption, witness protection) or you are known by a different form of y...
Fri, Apr 30, 2021 3:06 PM
Microsoft Office 365 for Students
CUNE students have the opportunity to install Microsoft Office on their personal devices for free.  To be eligible for this Microsoft program, you must be a...
Fri, Aug 12, 2022 2:54 PM
How do I update my CUNE password on a Mac?
Students, faculty and staff should normally change their password at the CUNE Accounts website (see How do I change or reset my password?). After a fa...
Tue, Sep 28, 2021 3:28 PM
I've forgotten my Microsoft Office Password (Students)
Your Microsoft Office password may be different from the password you have for your portal and cune.org email account. If you have forgotten your password, ...
Thu, May 27, 2021 9:09 AM