-
17000009644
What information should I provide when reporting an issue?
Before reporting an issue, please review the question What are some basic troubleshooting steps? Tha
-
17000010353
What computing resources are available on campus?
Nearly every academic building on the Concordia University campus has at least one computer lab. Com
-
17000013289
How do I contact IT Services?
You can contact IT services in a number of different ways:
On this page, click the red New Ticke
-
17000013845
Freshservice (Helpdesk) User Guide
Welcome to Concordia’s Helpdesk powered by Freshservice.
This user guide will walk you
-
17000027956
How do I order a Transcript?
To order a transcript online, please visit: transcripts.cune.edu
You won't need your CUNE ac
-
17000043511
How do I use the Meeting Owl?
The Meeting Owl Pro is a tool for hybrid or virtual conferencing, suitable for small to medium setti
-
17000071638
How do I share Finale files (and other unique file types)?
Files with unique file extensions such as Finale's .mus and .musx files can't be sent through email.
-
17000071750
Microsoft 365 Add-on Apps
We are currently unable to approve add-on apps in our Microsoft 365 tenant.
We recognize that
-
17000078701
How to submit an assignment from OneDrive
IT Services is unable to grant the permissions necessary to use Blackboard Learn’s option to “Use Cl
-
17000037790
How do I use Airtame?
To connect to an Airtame device, you'll need a connection to the CUNE or CUNESecure network. You'll