Helpdesk

All full-time Faculty and Staff at CUNE are allowed to install the Microsoft Office 365 suite on up to 5 personal devices for free using their...

Download the VLC media player installer here. Once downloaded, run the installer by double clicking on it. Select ‘Run’. [Faculty Devices] Whe...

Outlook has a list of stored email addresses that you have used in the past.  Sometimes these are corrupt because of a typo or the address may have changed....

Notice: To reserve a space for a small group or once-off meeting, you can go ahead and reserve the space. If you want to schedule a larger event or recurrin...

When a projector HDMI/VGA cable has been damaged, it needs to be replaced. Whether it is VGA or HDMI, we will replace it with an HDMI cable. Our goal is to ...

On a work computer or other computer you use for work, it may be helpful to add a desktop icon that will open the Paycor Quickpunch page. To do th...

All Concordia-owned faculty and staff devices are backed up to OneDrive. OneDrive is backed up to our file server.  These are the folders we back up on ea...

The Cisco AnyConnect Secure Mobility Client is the virtual private network (VPN) we use to securely connect to Concordia's network remotely. It allows y...

Concordia manages a number of email distribution lists to facilitate communication among members of our community. This article describes how these lists ar...

What's the difference between Collaborate and Teams? For the purposes of this University, the main difference between the two tools is access.  ...