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Accounts
19
User Account Basics
How do I find my J number (ID number)?
What can I do if I am locked out of my account?
How do I set up MFA for my Office 365 account?
How long may I use my cune.org email and WordPress accounts?
See all 19 articles
Networking
11
What is a MAC address and how do I find it on my device?
How do I connect to the CUNESecure wireless network?
How do I turn off MAC Address randomization?
How do I register a personal device for Internet access? (Student)
How do I register a personal device for Internet access? (Faculty/Staff)
See all 11 articles
Faculty/Staff
22
Microsoft Office 365 for Current Faculty and Staff
How do I install VLC media player?
How do I delete corrupt auto-complete addresses from Outlook?
How do I find email headers?
Ripping a DVD and playing it in Blackboard Collaborate
See all 22 articles
Printing
9
How do I use Web Print?
How do I print from a campus computer?
How do I add a printer to Windows 10?
How do I add a printer to Mac OS X?
Why won’t Paper Cut pop up (Windows 10)?
See all 9 articles
Internet Browsers
2
How do I delete cache (temporary files) in Google Chrome?
How do I delete cache (temporary files) in Firefox?
On Campus Services
9
What information should I provide when reporting an issue?
What computing resources are available on campus?
How do I contact IT Services?
Freshservice (Helpdesk) User Guide
How do I order a Transcript?
See all 9 articles
Personal Devices
4
What are some basic troubleshooting steps?
How do I make a screenshot?
How do I add my cune.edu email to my mobile device?
How do I install Office 365 on a personal laptop? (Faculty)
