Helpdesk

CUNE usernames follow the format firstname.lastname. You will use this to log into the portal, Blackboard, and other services. Your CUNE student email is of...

Students and employees of Concordia University are each assigned a unique identifier, commonly known as the “J” number. It is the letter J, followed b...

Faculty/Staff note: If you're trying to sign in to your CUNE account and are unable to, your password may have expired. See the article Need to reset yo...

To better secure your account, we require all employees to use Multi-Factor Authentication (MFA) for their CUNE Microsoft account. We highly recommend yo...

Students may continue to use their cune.org email account and WordPress account after graduation. This helps you to stay in touch with family and friends as...

cune.org email is hosted by Google but managed by Concordia University. Some people have an individual Gmail account (e.g., first.last@gmail.com), and other...

Yes, within certain guidelines, such as your legal name has changed (e.g., marriage, adoption, witness protection) or you are known by a different form of y...

CUNE students have the opportunity to install Microsoft Office on their personal devices for free.  To be eligible for this Microsoft program, you must be a...

Faculty and staff should change their password using the Microsoft Self-Service Password Reset tool. They should then follow the steps below to update the...

Your Microsoft Office password should be different from the password you have for your portal and cune.org email account. If you have forgotten your p...